Computer Service
Repairs are done on a first come, first served basis. Items can be dropped off at our shop anytime and they will be added to the service queue.
Emergency service is available for a fee if you need something done immediately.
For some service work it is possible to book an appointment and have the work done the same day. Please phone the office to book.
Representative rates for various common tasks are as follows:
Item |
Description |
Price |
Emergency Service |
Jumps your repair to the front of the line |
$49.00 |
Repair estimate |
Inspect and provide an estimate of cost to repair; this is not charged if you go ahead with the repair work. |
$39.00 |
Data backup |
If possible, we can copy your data to an external storage device before we start working on your computer. |
$39.00 for the service, + $$ for the cost of the drive |
OS reinstallation |
Erase and reload your computer with your operating system software; reinstall drivers, security updates. |
$92.00 (more if we have to locate drivers) |
Tune- up and Virus / Spyware removal |
Clean dust from inside; inspect all fans, clear spyware and check for virusses, update OS with latest patches |
$92.00 and up - depends on the severity of infestation |
Our shop rate is $92.00 per hour.
Working with Your Data
Pictures, Music, Movies, Documents and other information on your hard drive is irreplaceable. You must backup your data - only YOU can be responsible for your information.
We try very hard to protect the information on every computer that we work on, and we offer backup services as part of our repair process, however:
WE CANNOT BE HELD RESPONSIBLE FOR THE LOSS OF ANY DATA ON ANY COMPUTER BROUGHT TO OUR FACILITY, REGARDLESS OF THE REASON FOR THE LOSS, INCLUDING PART FAILURE AND ACCIDENTAL ERASURE.
IF YOU ARE IN DOUBT ABOUT YOUR DATA SECURITY, PLEASE TALK TO US BEFORE ASKING US TO PROCEED WITH ANY REPAIR.
We would be pleased to copy your data onto a new external hard drive that you can purchase and take home with you prior to our working on the computer if you have not backed it up yourself.
In the event that a drive is damaged, accidentally erased or otherwise does not contain data that you need, we have a variety of in-house and external data recovery options. These are all costly! If you do not want to lose your information BACK IT UP.
